Course DescriptionThe vast majority of project work in today's organizations is done in a team setting. In this environment, project management team leaders have a tremendous responsibility and opportunity to develop and exhibit leadership skills. This course first discusses the roles and responsibilities of the project management team leader, in particular their responsibility with regard to project stakeholders. Next, the course discusses how project management team leaders can build a positive team environment through effective communication, team building activities, and reflective listening. Lastly, the course covers problem solving within the team. Project management team leaders must be effective at identifying and resolving team problems in order for the project to succeed. To do this, team leaders must have an understanding of the team dynamic for decision-making and must be able to manage conflict among personality differences and barriers.
Define a team and identify six common types of teams
Explain Bruce Tuckman's model of group development
Describe how the project life cycle is relevant to team issues
List the three sources of power for project management team leaders
Describe ways to manage stakeholder expectations
Explain different types of team building activities
Define reflective listening
Identify the challenges of virtual teams and how they relate to the project management team leader's roles
Compare and contrast voting and consensus as methods for decision-making
More effectively identify and resolve team problems
Explain the different characteristics of effective and open team communication
Identify the best practices for using e-mail and telephone among team members
Identify several common team problems and apply methods for resolving these issues
Badge and credit-awarding
Games & Flashcards
Real-world case studies
Audio-enabled in app
You may request a refund up to 5 days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed. Completion percentage can be viewed on the Course Progress page from within the course.
The following list outlines the PDUs you will earn for completing this course, based on the certification you have.
No, you will have to apply directly to PMI to book and take your exam.
Why Train With Us?
At ITIC System, our industry experts and professional trainers, deliver the best courses to help you get the knowledge and also get the certification in the least cost and time. Accredited as a registered education provider of Project Management Institute, US (REP ID 4562) ITIC System provides quality training to help you boost your career.